Legal
Last updated: April 2026
This Data Processing Addendum ("DPA") forms part of the agreement between you ("Customer") and Intently Inc. ("Processor") governing use of the Intently platform (the "Service").
Processor will process personal data contained in Customer Data only on documented instructions from Customer — including those provided through the Service configuration, support tickets, and this DPA — unless required otherwise by applicable law.
Customer authorizes Processor to engage sub-processors to support delivery of the Service. An up-to-date list is published at getintently.io/subprocessors. Processor will impose data protection terms on sub-processors materially no less protective than those in this DPA.
Processor implements appropriate technical and organizational measures as described in our Security overview and Terms of Service, including encryption in transit and at rest, access controls, and logging.
Where personal data originating in the EEA, UK, or Switzerland is processed in the United States or other countries, Processor will ensure appropriate safeguards such as Standard Contractual Clauses or other mechanisms recognized by applicable law.
Processor will assist Customer, taking into account the nature of processing, with responding to data subject requests and with Customer's data protection impact assessments where required by law. Upon reasonable notice, Customer may request completion of a security questionnaire; on-site audits may be agreed where mandated by supervisory authority.
Upon termination of the Service and subject to backup retention windows described in the Privacy Policy, Processor will delete or return Customer Data in accordance with Customer's account settings.
For DPA-related questions: privacy@getintently.io.